Privacy Policy
TUBESTONE (PTY) LTD -
2000/028590/07
TUBESTONE (PTY) LTD -
PRIVACY POLICY
In this policy the following words and expressions shall,
in addition to their respective ordinary meanings, bear the following meanings
assigned to each of them respectively:
"Act" means
the Protection of Personal Information Act, 2013;
"Company" means TUBESTONE (PTY) LTD, registration
number 2000/028590/07;
"Device" means any computer used to
access the Service, including without limitation a desktop, laptop, mobile
phone, tablet, or other consumer electronic device;
"Service" means
www.tubestone.co.za.
This Privacy Policy provides the Company's
policies and procedures of for collecting, using, processing and disclosing
your information. Users can access the Service through the Company's website.
This Privacy Policy governs the access of the Service, regardless of how it is
accessed, and by using the Services you consent to the collection, transfer,
processing, storage, disclosure and other uses described in this Privacy Policy
on these terms and conditions. All of the different forms of data, content, and
information described below are collectively referred to as "Information".
1.
The
Information We Collect and Store
We may collect and store the following
information when running the Service:
Information
Provided by You
When you register on the Website, you are
required to provide us with certain personal information, such as your name,
phone number, billing information, email address and business postal addresses.
Log Data
When you use the Service, we automatically
record information from your Device, its software, and your activity using the
Services. This may include the Device's Internet Protocol ("IP") address,
browser type, the web page visited before you came to our website, information
you search for on our website, locale preferences, identification numbers
associated with your Devices, your mobile carrier, date and time stamps
associated with transactions, system configuration information, metadata
concerning your Files, and other interactions with the Service.
Cookies
We may also use "cookies" to collect
information and improve our Services. A cookie is a small data file that we
transfer to your Device. We may use "persistent cookies" to save your
registration ID and login password for future logins to the Service. We may use
"session ID cookies" to enable certain features of the Service, to better
understand how you interact with the Service and to monitor aggregate usage and
web traffic routing on the Service. You can instruct your browser, by changing
its options, to stop accepting cookies or to prompt you before accepting a
cookie from the websites you visit. If you do not accept cookies, however, you
may not be able to use all aspects of the Service.
2.
How We
Use Personal Information
Personal Information
In the course of using the Service, we may
collect personal information that can be used to contact or identify you ("Personal
Information"). Personal Information is or may be used: (i) to provide and
improve our services and/or products and/or the website, (ii) to administer
your use of the Service, (iii) to better understand your needs and interests,
(iv) to personalize and improve your experience, and (v) to provide or offer
software updates and product announcements. If you no longer wish to receive
communications from us, please follow the "unsubscribe" instructions provided
in any of those communications, or update your Profile information.
Analytics
We also collect some information (ourselves
or using third party services) using logging and cookies, such as IP address,
which can sometimes be correlated with Personal Information. We use this
information for the above purposes and to monitor and analyze use of the
Service, for the Service's technical administration, to increase our Service's
functionality and user-friendliness, and to verify users have the authorization
needed for the Service to process their requests.
3.
Information
Sharing and Disclosure
Your Use
We do not display your information to other
users of the Service. You can review and revise your information at any time. We do not
sell your Information to any third party
Service Providers,
Business Partners and Others
We may use certain trusted third-party
companies and individuals to help us provide, analyze, and improve the Service
(including but not limited to data storage, maintenance services, database
management, web analytics, payment processing, and improvement of the Service's
features). These third parties may have access to your information only for
purposes of performing these tasks on our behalf and under obligations similar
to those in this Privacy Policy.
Compliance with
Laws and Law Enforcement Requests; Protection of the Company's Rights
We may disclose to third parties' files
stored in your account and information about you that we collect when we have a
good faith belief that disclosure is reasonably necessary in order to:
in order to comply with a law, including the
Act;
in order protect the safety of any person
from death or serious bodily injury;
prevent fraud or abuse; or
to protect the Company's property rights.
Non-private or
Non-Personal Information
We may disclose your non-private, aggregated,
or otherwise non-personal information, such as usage statistics of our Service.
4.
Changing
or Deleting Your Information
If you are a registered user, you may review,
update, correct or delete the Personal Information provided in your
registration or account profile by changing your "account settings." If your
personally identifiable information changes, or if you no longer desire our
service, you may update or delete it by making the change on your account settings. In some cases we may retain copies of your
information if required by law. For questions about your Personal Information
on our Service, please contact PK@tubestone.co.za.
5.
Data
Retention
We will retain your information for as long
as your account is active or as needed to provide you services. If you wish to
cancel your account or request that we no longer use your information to
provide you services, you may delete your account. We may retain and use your information in
order to comply with our legal obligations, resolve disputes, and enforce our
agreements. Consistent with these requirements, we will try to delete your
information quickly upon request. Please note, however, that there might be
latency in deleting information from our servers and backed-up versions might
exist after deletion.
6.
Security
The security of your information is important
to us. When you enter sensitive information (such as a credit card number) on
our order forms, we encrypt the transmission of that information using secure
socket layer technology (SSL).
We follow generally accepted standards to
protect the information submitted to us, both during transmission and once we
receive it. No method of electronic transmission or storage is 100% secure,
however. Therefore, we cannot guarantee its absolute security. If you have any
questions about security on our website, contact us at +27 21 510 6746.
7.
Contacting
Us
If you have any questions about this Privacy
Policy, please contact us at:
Email: PK@tubestone.co.za
Phone: +27 21 510 6746
8.
Compliance
with the Act
The whole of this
Privacy Policy is subject to - and shall be interpreted in compliance with -
the Act.
9.
Changes
to our Privacy Policy
This Privacy Policy may change from time to
time. If we make a change to this privacy policy that we believe materially
reduces your rights, we will provide you with notice (for example, by email).
And we may provide notice of changes in other circumstances as well. By
continuing to use the Service after those changes become effective, you agree
to be bound by the revised Privacy Policy.